FAQ

Bee Well Botanicals

Order Processing, Delivery & Shipping Policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and holidays).

After placing your order, you will receive: Order Confirmation Email and

Shipping Notification Email

with your tracking number once your order ships

For any questions, simply reply directly to your Order Confirmation Email.

Your reply will be sent to admin@beewellcbd.info, and our team will assist you there.

Domestic Shipping Rates & Estimates

Shipping charges are automatically calculated at checkout.

An $8.75 Adult Signature Fee will be added when age verification is required, as mandated by law. We do not ship to Texas or any other states. Check for details in Footer.

In-Store Pickup

Skip shipping fees with free in-store pickup at:

📍 Bee Well Botanicals

Located in: Town Center Commons

Address: 667 Ernest W Barrett Pkwy NW, Ste 412, Kennesaw, GA 30144

Phone: (770) 857-3912

Orders will be ready within 1 business day.

Need it sooner? Call the store and a manager can help expedite your order.

Pickup Hours:

Mon–Sat:

10 AM – 8 PM

Sun:

11 AM – 7 PM

Please bring a valid GA ID for age verification at pickup.

International Shipping

We do not offer international shipping.

Order Status

Once your order ships, you’ll receive an email with tracking information.

Please allow up to 48 hours for tracking updates.

If you haven’t received your order within 5 days of your shipping confirmation, please reply to your Order Confirmation Email, which sends directly to admin@beewellcbd.info.

Refund & Return Policy

Thank you for shopping at BeeWellCBD.info — we care about your satisfaction.

Returns

Please inspect your order upon arrival.

All claims for damaged or defective products must be submitted within 30 days by replying to your Order Confirmation Email.

To qualify for a return or exchange:

Item must be

unused

Item must be in

original packaging

Item must be purchased directly from

Bee Well Botanicals

Photos/videos of damage or defects must be included in your email

Refunds & Exchanges

If you received the wrong item, have defective products, or need help, simply reply to your order confirmation email, which goes directly to admin@beewellcbd.info.

Hardware and device purchases may only be returned if defective and must include photo/video proof.

For additional assistance, you may also call the store at (770) 857-3912.

Once your return is received and inspected, we will notify you regarding refund approval.

Approved refunds are sent to your original payment method and typically process within 2–14 business days, depending on your bank or card issuer.

Return Shipping Costs

Shipping costs are generally non-refundable.

If we made an error with your order, we will provide a prepaid return label.